Privacy Policy

Effective Date: 3/25/26

This Privacy Policy explains how CTRL Social ("we", "us", or "our") collects, uses, and protects your information when you visit our website, interact with our content, or engage our services.

We are committed to handling your information with care, transparency, and integrity.

1. Information We Collect

We collect information to provide and improve our services.

Personal Information

When you submit a form, schedule a call, or become a client, we may collect:

  • Full name

  • Email address

  • Phone number

  • Organization or church name

  • Social media accounts or performance data

  • Payment information (processed securely through third-party providers)

Usage Data

We automatically collect limited, anonymized data to understand how our website is used. This may include:

  • Browser and device type

  • IP address

  • Pages visited and time spent

  • Referring websites or links

2. How We Use Your Information

We use your information to:

  • Deliver and manage services

  • Communicate with you regarding inquiries or projects

  • Process payments and send confirmations

  • Improve our website, systems, and service offerings

  • Provide insights, audits, or recommendations

  • Share updates or relevant content (you may opt out at any time)

  • Reference general results for case studies (with respect to privacy)

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze performance and user behavior

You may disable cookies in your browser settings, though some features of the site may not function properly.

4. Third-Party Services

We use trusted third-party tools to operate our business and deliver services, which may include:

  • Analytics tools (e.g., Google Analytics)

  • Scheduling tools (e.g., Calendly)

  • Form and data collection tools

  • Payment processors (e.g., Stripe, PayPal)

  • Internal systems for project management and automation

These providers may process limited data as necessary to perform their functions and are governed by their own privacy policies.

5. Data Security

We take reasonable administrative and technical measures to protect your information.

However, no system is completely secure. By using our services, you acknowledge that data transmission over the internet carries inherent risk.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with legal or contractual obligations

When no longer needed, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent where applicable

To make a request, feel free to reach out.