Privacy Policy

Effective Date: 7/29/25

This Privacy Policy describes how CTRL Social ("we", "us", or "our") collects, uses, and protects your information when you visit our website www.ctrsocial.com, interact with our content, or engage our services.

1. Information We Collect

We collect the following types of information:

Personal Information
When you fill out a form, book a call, or become a client, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company/brand name

  • Social media links or performance data

  • Payment information (processed via third-party tools like Stripe or PayPal)

Usage Data
We collect anonymized data via analytics tools (e.g., cookies, pixels) to understand how visitors interact with our site and improve user experience. This may include:

  • Browser type

  • Device type

  • IP address

  • Time spent on pages

  • Referring URL

2. How We Use Your Information

We use your information to:

  • Deliver and manage your services

  • Respond to inquiries or support requests

  • Process transactions

  • Personalize communications and content

  • Improve our website and service offerings

  • Conduct performance audits or send updates about your account

  • With your permission, feature anonymized success stories or case studies

We do not sell, rent, or share your personal information with third-party marketers.

3. Cookies & Tracking Technologies

CTRL Social uses cookies, pixels, and similar technologies to enhance functionality and track performance metrics. You can choose to disable cookies via your browser, but some parts of our site may not function properly.

4. Third-Party Services

We may use trusted tools and services to power our site and service delivery, such as:

  • Google Analytics for usage data

  • Calendly for call booking

  • Tally.so for forms

  • Stripe/PayPal for payments

  • Notion for client dashboards

  • Zapier/Make for automation

These services have their own privacy policies and may collect limited data as needed to perform their functions.

5. Data Retention

We keep personal information for as long as necessary to fulfill the purpose it was collected for, including legal or contractual obligations, and then securely delete it.

6. Your Rights

You have the right to:

  • Request access to or deletion of your personal data

  • Opt out of marketing emails or communications

  • Withdraw consent (if applicable)

  • File a complaint with a data authority, depending on your region

To make a request, contact us at: privacy@ctrlsocial.com

7. Children’s Privacy

CTRL Social does not knowingly collect or process information from individuals under the age of 13. If we become aware of such collection, we will delete the information promptly.

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in technology, legal requirements, or our practices. The effective date at the top will always show the latest version.

9. Contact Us

If you have any questions or concerns about this policy or your data, contact:
📧aiden@ctrsocial.com
🌐 www.ctrsocial.com