Terms of Service

Last Updated: 7/29/25

These Terms of Service (“Terms”) govern your use of services provided by CTRL Social (“we,” “our,” or “CTRL”). By accessing our website or purchasing our services, you agree to these Terms.

1. Overview of Services

CTRL Social builds custom AI Growth Infrastructure designed to help consultants and agencies turn content into booked client calls. Our services include—but are not limited to:

  • Content and funnel audits

  • Custom AI automation systems

  • Lead generation and follow-up flows

  • Performance dashboards and KPI attribution

  • Personalized onboarding and training

  • Optional ongoing optimization and support

Each implementation is customized based on your unique needs. The specifics of your project, timeline, and deliverables are confirmed during onboarding and detailed in your individual contract.

2. Payment Terms

CTRL offers a flexible, two-part pricing model:

  • One-time Setup Fee: Varies based on the scope, needs, and urgency of the project. Typical ranges start between $3,500 – $7,500, but may adjust based on complexity.

  • Optional Monthly Retainer: For ongoing optimization, AI system management, and reporting. Monthly rates generally range between $1,500 – $2,500+ depending on client size and selected services.

Note: All pricing is subject to change and is finalized per client in a written agreement before work begins. CTRL reserves the right to adjust pricing for new clients without prior notice.

Payment schedules, terms, and late fees are all detailed in your individual contract.

3. Results Disclaimer

We do not guarantee specific results. While our systems are designed to drive growth and increase inbound conversions, your results may vary based on execution, market conditions, content quality, and other external factors. CTRL provides strategic infrastructure, not sales guarantees.

4. Use of Client Data & Case Studies

By default, CTRL may use anonymized or performance-based case study material (e.g., “We helped a consultant 3x their call volume”) unless a client explicitly opts out in writing. You may request not to be referenced publicly, and we will honor that without question. If you’ve signed a contract that includes a case study opt-out, that contract supersedes this clause.

5. Confidentiality

We agree to keep your proprietary business data confidential. Likewise, you agree to keep any shared methods, AI workflows, and internal strategies confidential unless granted written permission to share.

6. Refund Policy

CTRL operates on a non-refundable basis once services commence. All deliverables are custom-built. However, if a project cannot be fulfilled due to a failure on our part, a partial refund or resolution may be negotiated on a case-by-case basis. This is further detailed in your service agreement.

7. Limitation of Liability

CTRL is not liable for indirect, incidental, or consequential damages resulting from your use of our services. We provide AI systems and consultative support; we do not function as legal, tax, or financial advisors.

8. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

9. Contact

Questions about these Terms? Contact us at:
📧 aiden@ctrsocial.com
🌐 www.ctrsocial.com